Live Support offers different subscription packages. All packages have the same set of features, and differ in number of available operator profiles only. Operator profile allows one customer support representative to log in and answer customers' calls. It includes different settings such as operator login, password, name, operator picture or photo, welcome message, collection of predefined answers, etc.

Your company can use one account on any number of web pages or different websites without any additional costs. Each operator can download and install operator console on any number of computers.

 

1 3 10
SUBSCRIPTIONS 1 month 3 months 6 months 1 year
 
(Discounts available on 6 months and 1 year subscriptions)

Features of our Live Support

Live Chat
bullet Easy Integration with Your Website
bullet No Software Installation Required
bullet Manage Multiple Chats Simultaneously
bullet Call Transfer
bullet Operator to Operator Chats
bullet Proactive Chats
bullet Chat Transcripts
 
Real-Time Visitor Monitoring
bullet Visitor List
bullet Geo Location Map
bullet Navigation History
bullet IP-to-location
bullet Browser and OS details
bullet Referring URL
 
Native Operator Console for Windows
bullet Autorun when Windows Starts*
bullet Hiding to System Tray
bullet Idle Detection
bullet Popups and Sound Alerts
bullet Operator Profiles
 
Customization and Branding
bullet Chat Icon Customization
bullet Start Chat Form Fields
bullet Visitor Messenger Customization
bullet System Messages Customization
 
Spell Checker
bullet English, (other languages available - please contact us for further info)
bullet Automatic Spell Checking
bullet User Dictionary
bullet Suggestion List
bullet General Options
bullet Suggestion Options
bullet Language Dependent Options
 
Other Features
bullet Multilingual Support
bullet Pre-chat Survey
bullet Web Page Push
bullet Canned Responses
bullet Responder is typing notification
bullet Auto-Changing Chat Icon
bullet Leave-a-Message Form
bullet Live Chat Link for Emails
 

If you would like some information on how this service would benefit your business, email us what services your company offer and we will send you a specific information pack.

Contact us now for your
free trial and impress your clients with that instant customer service…

 

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