Live
Support offers different subscription packages. All
packages have the same set of features, and
differ in number of available operator profiles
only. Operator profile allows one customer support
representative to log in and answer customers'
calls. It includes different settings such as
operator login, password, name, operator picture or
photo, welcome message, collection of predefined
answers, etc.
Your company can use one account on any number of
web pages or different websites without any
additional costs. Each operator can download and
install operator console on any number of computers.
1
3
10
SUBSCRIPTIONS
1 month
3 months
6 months
1 year
(Discounts available on 6 months and 1 year
subscriptions)
Features of our Live Support
Live
Chat
Easy Integration with Your Website
No
Software Installation Required
Manage Multiple Chats Simultaneously
Call Transfer
Operator to Operator Chats
Proactive Chats
Chat Transcripts
Real-Time Visitor Monitoring
Visitor List
Geo Location Map
Navigation History
IP-to-location
Browser and OS details
Referring URL
Native Operator Console for Windows
Autorun when Windows Starts*
Hiding to System Tray
Idle Detection
Popups and Sound Alerts
Operator Profiles
Customization and Branding
Chat Icon Customization
Start Chat Form Fields
Visitor Messenger Customization
System Messages Customization
Spell Checker
English, (other languages available - please
contact us for further info)
Automatic Spell Checking
User Dictionary
Suggestion List
General Options
Suggestion Options
Language Dependent Options
Other Features
Multilingual Support
Pre-chat Survey
Web Page Push
Canned Responses
Responder is typing notification
Auto-Changing Chat Icon
Leave-a-Message Form
Live Chat Link for Emails
If you
would like some information on how this service
would benefit your business, email us what services
your company offer and we will send you a
specific information pack.
Contact us now for your
free trial
and impress your clients with that
instant customer service…